Price Beat
Price Beat Policy
Southern Workout offer Price Beat to match and beat the prices of fellow competitors while maintaining our high quality service and expertise in fitness. Provide the price, the URL and the product in question and our staff will immediately investigate and validate your request. Should everything come back good, our team will immediately honour your request and you'll get the best price from your favourite store!
Terms and Conditions
All Price Beat requests are subject to validity and requirements. These requirements as follows:
- Advertised proof of price. Any price that is not publicly available will not be accepted.
- URL for product on the competitor's website. Any price not available online will not be accepted.
- Product name. Product name required to ensure the product is the same across stores
- Name, email, mobile number and postcode. Needed to confirm it is a real person requesting a real price and to ensure we can have an accurate shipping price for both validating Price Beat requests and for finding the correct price from our shipping system
Once we have all of the requirements for validating claims, we will accept a request if:
- The item is identical across both stores. If the product is not identical (e.g. Colour is different or different console.), the request will be automatically rejected.
- The advertised price is current. Any old sale prices will not be accepted
- The competitor has adequate stock to fulfil the request (as deemed by Southern Workout).
- Combined product price and shipping charges are lower than Southern Workout's combined price is lower.
Please note that the shipping charges must and will be included in the final price of the competitor's product. Southern Workout will not honour a product price if the combined price exceeds our current price with shipping included.
Southern Workout has the right to refuse any Price Beat request that goes against our policy for Price Beat Guarantees. Request can be as such;
- Any price from Amazon, Costco, Ebay or any other subscription/membership based seller. Southern Workout reserves the right to reject Price Beat requests from these retailers due to a significant difference in operating costs or due to impossible prices to match. Should any price be presented, our staff will immediately reject it.
- Any price that is not verifiable or available at the time of request. Southern Workout reserves the right to reject any Price Beat requests when the customer does not provide adequate information for staff to use to verify the claim, or when a customer uses information of a prior sale or the like that can no longer be acquired.
- Any item that is not available for Price Beat requests. Southern Workout reserves the right to refuse to honour any Price Beat request for products deemed outside or unavailable for price beat. Such items are subject to internal review and may be changed without notice.
- Any Price Beat requests for packages, cash back or conditional sales. Southern Workout Reserves the right to reject any Price Beat request for products or prices that come from package deals, cash back sales or any special or conditional sale. Our staff will immediately reject such requests.
- Any Price Beat requests that involve rude or insulting language. Southern Workout reserves the right to refuse any price beat requests that use or contain offensive language, whether aimed at Southern Workout, our staff, or other companies. Should any request have rude or insulting language, our staff will immediately reject it.
- Any price from a non-Australian business. Southern Workout reserves the right to reject any and all requests to Price Beat any competitor store that is not an Australian business.
- Any damaged, returned, factory seconds or ex-display stock. Southern Workout reserves the right to reject any Price Beat requests where a product is not in factory new condition. Any such requests will be rejected unless under special circumstances.
- Any ungenuine or unverifiable businesses, or prices and products being sold by private citizens and not businesses. Southern Workout reserves the right to reject any prices that come from businesses that are either illegitimate or any prices that come from private citizens and not verifiable business entities.
Please note that we do not accept any Price Beat submissions after the purchase is complete. All sales are final and Price Beat requests for partial refunds will not be accepted.